At Heating and Catering parts, we aim to make your shopping experience as smooth as possible. Below are the details of our delivery services:
Same-Day Dispatch
Cut-off Time
Our cut-off time for same-day dispatch is 1 PM. While we do our best to dispatch orders placed up until 4 PM, we cannot guarantee same-day dispatch after 1 PM.
Dispatch Days
We dispatch orders from Monday to Friday. Orders placed on weekends will be processed on the next working day.
Delivery Services
Standard Delivery
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- Cost: £3.99 for orders under £39.99. Free for orders over £39.99.
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- Arriving Time: 1 to 2 working days.
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- Note: This is our economy delivery option. Consider next-day service if you need parts urgently.
Next Day Delivery
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- Cost: £9.90 for each order
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- Arriving Time: Arrives the next day, available Monday to Friday (no weekends).
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- Note: For Saturday arrival, please ensure you select the Saturday del option
Next Day Before 1 PM and Saturday Delivery
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- Cost: £19.90 for order
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- Arriving Time: Arrives before 1 PM on weekdays. On Saturdays, it arrives during the day (before 1 PM is not guaranteed).
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- Note: Choose this option if you need your items urgently.
Local Pick-up
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- Pickup Location: Newcastle Heating and Plumbing Ltd, 1-4 Wingrove House, Ponteland Road, Cowgate, Newcastle upon Tyne, NE5 3AJ, United Kingdom.
- Details: Place your order online and collect it in person at our Newcastle location. Ring us on 07832156716 for arrangements.
Important Notes
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- Weekend Orders: Please be aware that we do not process or dispatch orders on weekends. Any orders placed during the weekend will be processed on the following Monday.
Bank Holidays: Delivery times may be affected during public holidays. We will notify you of any delays.
We hope this information helps you understand our delivery process better. If you have any questions or need further assistance, feel free to contact our customer service team.